[RESOLVED] Disturbance Jelastic STO1

[June 26, 2018 08:22] During the service window some of the Jelastic compute nodes lost its connection to the storage servers. The compute nodes that lost its connection need to be rebooted.

[June 26, 2018 09:45] All compute nodes have been rebooted. We are currently monitoring the situation. Please contact the support if you have any questions or if you still experience any issues with your environments.

[June 26, 2018 11:02 CEST] We have two issues that we are currently working on. 1. Some environments can't be managed form the control panel. 2. Some user nodes without public IP can't access external services. We have identified the problem and are currently working on them.

[June 26, 2018 11:09 CEST] The issues should be resolved now. Please contact support if you are still having issues.

[June 26, 2018 11:17 CEST] We still have issues with external access on some of the environments.

[June 26, 2018 11:58 CEST Now all external access should work from all nodes! Please let us know if you still have issues.

[June 26, 2018 12:26 CEST] Problems should now be fixad.

 

Please note that status updates in the future will be posted at status.elastx.se 
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